- In order to access the Healow app, you must have a smart phone with voice and video capability.
- Please note that iPads, tablets, etc. are not compatible.
- Download the Healow app or go to Healow.com
- Click the access your Health Record button and locate your doctor’s office by typing in city/state. Click Go.
- Select your practice from the list and enter your unique username and password that was e-mailed to you. Usernames and passwords are case sensitive.
- Validate your identity by entering your date of birth OR phone number and click Next
- After validation, you must create a new password to replace the temporary password.
- Enter your new password 2 times to confirm the password.
- Select your security question and answer, click Agree.
- If you have read and accept the terms in the Practice Consent Form, click Agree
- When your new password is confirmed, click Log in
For additional assistance, please feel free to call the office at 903-465-5012.